Terms & Conditions

Effective Date: April 2, 2025

Welcome to Sassy Glassy! These Terms and Conditions (“Terms”) govern your use of our website and purchases of goods and services. By purchasing our goods or services, you agree to comply with and be bound by the following Terms. Please read them carefully. Content must be expanded by selecting the title of that section.

Sassy Glassy is a business that sells stained glass products and offers educational classes related to stained glass techniques. By accessing or using our website or premises, you agree to be bound by these Terms, our Privacy Policy, and any additional policies or guidelines we may provide.

When purchasing products from Sassy Glassy, you agree to provide accurate and complete information for the transaction. Prices, product availability, and shipping policies are subject to change. All sheet glass sizes are approximate. 12x12 sizes are usually up to 1/4" shorter than 12" to allow for safer shipping.

Shipping - Sassy Glassy charges you separate shipping. We believe this helps keep the direct cost of your products lower. Instead of overestimating shipping and incorporating those prices across all products, you pay shipping for what you buy.
We also have a tiered shipping policy for sheet glass sales. You get the most value by maximg out your box - consider ordering in batches of 5 or 10 sheets. Each box of packaging consists of multiple layers of foam and padding to protect your product(s). For your first box, you pay for packaging and shipping costs. For your second, it is reduced to packaging and a partial shipping cost. For every box thereafter, you should expect to pay for packaging and a minimal charge to offset our shipping. Basically, the more glass you order, the more WE pay shipping instead of you!

Payments: All payments for goods and services are due at the time of purchase, unless otherwise communicated in writing by Sassy Glassy. Payments are accepted via credit card processed by Square and PayPal.

Refunds:
Finished Products - Refunds will not be issued for finished stained glass products.

Classes & Workshops - Credits toward a future class will be issued for cancellations made at least 72 hours prior to the start time. For cancellations within 72 hours, a partial credit may be applied at Sassy Glassy's discretion. See Section 4 for more information.

Suplies - Refunds will not be issued for supplies unless they arrive defective. Defective items must be returned for evaluation. Customer will be responsible for paying return shipping, but not for a replacement product.

Sheet Glass - Shipping glass has inherent risks to it. Sassy Glassy packacges your glass with lots of padding. Sometimes, packages are mishandled, and accidents happen. Below is a guideline Sassy Glassy takes into consideration when evaluating potential refunds. Refunds will not be issued if you do not submit pictures of your damaged packaging and glass within 48 hours of receiving your package. Submit pictures to orders@sassyglassy.com for evaluation and consideration of refunds.

Refund Guidelines

Our classes and workshops offer hands-on experience and expert guidance in stained glass art for students ages 12 and up. Participants under the age of 18 must have a guardian or legally responsible chaperone in attendance with them who has also registered and paid for a class or workshop. By enrolling in a class or workshop, you agree to the following terms:

Liability Waiver: Upon arrival at any class or workshop, you are required to sign a liability waiver acknowledging the inherent risks involved in working with glass and other tools. You understand and accept that Sassy Glassy is not responsible for any injuries or damages that may occur during your participation.

Safety Requirements: You agree to wear appropriate safety gear while participating in classes, including but not limited to closed-toe shoes. Open-toe shoes, sandals, or other footwear that do not provide adequate protection are highly discouraged and to be worn at your own risk. In the event that you show up with inappropriate footwear, you will be solely responsible for injuries should you choose to continue your class. Outside food and drinks are not permitted. Bottled water and select sodas with lids are available during your class at no additional charge. All drinks will have their lid on when not actively drinking. Participants suspected to be under the influence of drugs or alcohol will be removed from the class without a refund.

Instruction Compliance: You agree to follow all instructions provided by the instructor during the class. This includes following safety protocols, handling tools and materials appropriately, and engaging in class activities responsibly. Failure to follow instructions may result in removal from the class without a refund.

Class Attendance & Cancellations: Classes are not refundable. If you need to cancel your class registration, please notify us at least 72 hours before the scheduled start time. Cancellations made with at least 72 hours notice will be eligible for a credit towards a future class. Cancellations made within 72 hours of your class may be eligible for up to a 66% credit toward a future class of your original purchase price.

Photography Waiver: I agree to be photographed and videoed. I hereby grant permission to Sassy Glassy Co LLC and its representatives to post photographs and/or videos that include my face. I understand that these images and recordings may be used for promotional purposes, including but not limited to social media, websites, and marketing materials.

By using our website or participating in our classes, you agree to: 1) Not engage in any behavior that is harmful, disruptive, or illegal. This includes behavior that is racist, sexist, homophobic or transphobic and other hateful language or actions. Such actions will result in immediate removal from the class or workshop with no refund. 2) Use our products and services in accordance with all applicable laws and regulations. 3) Not infringe on the intellectual property rights of Sassy Glassy or any third parties.

All content on the Sassy Glassy website, including but not limited to images, text, logos, and designs, are the property of Sassy Glassy and are protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from Sassy Glassy.

Sassy Glassy reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be posted on our website with an updated effective date. Your continued use of the website or participation in classes after the changes have been made constitutes your acceptance of the modified Terms.

To the fullest extent permitted by law, Sassy Glassy is not liable for any damages, injuries, or losses arising from the use of our website, products, or participation in our classes. This includes, but is not limited to, any direct, indirect, incidental, or consequential damages.

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Sassy Glassy operates. Any legal actions or proceedings related to these Terms must be brought in the appropriate courts within that jurisdiction.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: orders@sassyglassy.com
Phone: 719-666-8259
Website: www.sassyglassy.com



By purchasing goods or signing up for classes or workshops at Sassy Glassy, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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